September 2, 2020

Subject:  Covid19 update and Visitation Status

Dear Residents, Families, and Representatives,

I hope this letter finds everyone in good health and spirits, despite the trying times we have been through over the past 8 months.  I want to send this communication out to all residents, families, and resident representatives updating everyone on the facility operations and COVID19 updates.

As many of you may know, our Governor has moved the state of North Carolina to phase 2.5.  For the skilled nursing industry that means that as of Friday, September 4th, 2020, facilities may allow outside visitation.  For outside visitation to occur, the facility must not be in “outbreak” status.  Outbreak status is given to a facility when it has 2 or more cases in its resident and/or staff population.  Unfortunately, currently the facility has 8 cases in our resident population.  Those residents have been isolated and put on our COVID19 unit, away from the general population.   At the current moment, those on the unit are stable and we expect a full recovery.

Once our outbreak status is clear, we will be open for outside visitation.  We have current plans to renovate one of our courtyards to better accommodate resident visitation outside.  We will also notify residents and families of when our outbreak status has been cleared.  Outside visitation must be conducted based on state and local guidelines.  These guidelines have been provided to us by the governor, state, and local health departments.  Visitors must follow these guidelines as well as the facility staff.  Those guidelines for visitation will be sent out to all residents and families once we get closer to allowing outside visitation.

We understand these are difficult and trying times for our residents and families.  We also want you to know that we are working diligently to rid Alpine of Covid19 cases.  We are still offering online and virtual visits.  If you would like to schedule a virtual visit, please contact our Activities department, and ask to speak with Victoria Brigman.  If you would like to visit your loved one through there room window, this also can be arranged.  We ask that the window remain closed during the visit to ensure the residents’ safety.

Thank you for your support and understanding during this pandemic.  We hope that each of you are doing well and staying safe.  At any time that you may have a question, please feel free to reach out to myself or our administration.  Again, thank you for allowing us to care for your loved one.

Sincerely,

Chip Lacy-Sellers, LNHA
Administrator and Co-Founder
Alpine Health and Rehabilitation of Asheboro